Jobs in Kelowna

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Within 25 km of Kelowna

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Big White Ski Resort

Skate Shop Associate - Winter 26/27

Kelowna, BC, V1P 1P3, Canada

Starting Wage: $19.50 per hour · Full-time

Within 25 km of Kelowna · About 3.3 km from the city centre

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Job details

Pay: Starting Wage: $19.50 per hour
Job type: Full-time
Posted: Jun 2, 2026

Original job description

Location: Happy Valley, Big White Ski Resort, British Columbia

Season Duration: Early December 2026 – Late February/Early March 2027

Starting Wage: $19.50 per hour

Shift Structure: Primarily afternoons and evenings (allowing for morning skiing/snowboarding).

Job Description

Big White Ski Resort is hiring Skate Shop Associates for the upcoming winter season! This role is ideal for individuals who want to take full advantage of the mountain during the morning and work the afternoons and evenings. You will be the go-to person for our ice skating and hockey guests at Happy Valley.

Key Responsibilities

Guest Service: Greet guests, assist with the rental sign-in process, and ensure all waivers are completed accurately.
Rental Operations: Operate POS systems to process payments, rentals, and gear returns.
Gear Fitting: Properly fit guests with skates, helmets, and hockey sticks.
Skate Maintenance: Provide basic maintenance and skate sharpening (experience is a bonus, but we provide training).
Environment: Maintain a clean, safe, and fun atmosphere in the Happy Valley Skate Shop.

Required Qualifications

Excellent communication and customer service skills.
Ability to handle cash and process transactions accurately.
High energy and a positive attitude, even during busy evening hours.
Reliability is key - this role is essential to our Happy Valley guest experience.
Must be available to work a flexible, rotating schedule, including nights, weekends, and statutory holidays.
Ability to work additional hours/overtime during peak season volume to meet guest service demands.
A commitment to being available when the team needs you most is essential to the success of our rental operations
Bonus: Previous skate sharpening experience is highly valued.

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More about this job

Responsibilities

The Skate Shop Associate is responsible for assisting guests with rental sign-ins, processing payments, and fitting equipment. They also perform basic skate maintenance and ensure a clean, safe environment for all visitors.

Requirements

Candidates must possess excellent communication skills, the ability to handle cash, and a positive, high-energy attitude. Availability for a flexible, rotating schedule including nights, weekends, and holidays is mandatory.

Skills

Customer service
Cash handling
POS systems
Skate sharpening
Gear fitting
Communication
Reliability
Time management

Visa sponsorship

Not detected in the job text

Keywords

Skate Shop
Rental Operations
POS Systems
Customer Service
Skate Sharpening
Hockey
Ice Skating
Winter Season
Big White Ski Resort
Guest Experience
Cash Handling
Equipment Fitting

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